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ENGIE Business - contact & FAQ
How can we help you?

Useful links

Frequently asked questions
Find your answer among our frequently asked questions, devided per category.

New network tariffs in Flanders for electricity as from 2023

In order to keep the electricity network in Flanders stable and reliable in the future, the energy regulator VREG will introduce new network tariffs as from the 1st of January 2023 for the distribution and transport costs of electricity.
 

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Bills and payments

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Contact information
URGENCY NUMBERS
Energy 24/24
Your technical support in the event of a power outage.

+32 78 35 30 78

Access code
Your personal access code is located in the bottom right corner of the dashboard in your Customer Area.


Heating 24/24
Your emergency support for heating installations on natural gas.

+32 2 206 04 04

Access code
Your personal access code is located in the bottom right corner of the dashboard in your Customer Area.


Gas odour or leak?

Wallonia

0800 87 087

Brussels 

0800 19 400

Flanders 

0800 65 065



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