Your browser is out of date

Please download the updated version of your browser.

Click here

×

An offer for your company?
Request an energy offer tailored to your company or public institution online.
Request an offer
Login
Activate my account

Electricity, gas and energy services
for companies

My bills

My bills

Consult and download the bills of your company online in your Customer Area.

Consult

My consumption

My consumption

Monitor the energy consumption of your company through Energy Manager Business in your Customer Area.

Consult

Move

Move

Your company/association is planning to move? We are there to help you.

More info

Contact

Contact

A question? Find your answer among our frequently asked questions or contact us.

Contact
Discover our products and services
We supply electricity and natural gas and support you in optimizing your contract. We help you to consume safe and less, in producing green energy and in more sustainable transport.
Reliable installation
Improve the safety of your staff and the reliability of your electrical installations for a high-quality power supply.
Discover our offer
Electricity and natural gas

Optimise your energy purchase

and management.

Discover our offer
Solar and wind energy
Would you like to produce your own green energy? We support you with advice and solutions to implement your project.
Discover our offer
Electrical vehicles

You need advice on your sustainable mobility project? On the purchase and installation of charging stations? We will guide you through the world of electric mobility.

Discover our offer
Environmental standards are measures applied to businesses and with the objective to produce without destroying natural resources. What are they in Belgium?
Discover the regional overview
Discover the financial supports available!
Download our updated financial guide
Do you want to invest in green energy and speed up your company's energy transition? How will you finance it?
Download the publication
Discover our electrical safety trainings
BA5 and high voltage maneuvers
50% theory and 50% practical exercises on a wide variety of materials, in unique training centers in Belgium!
More information
Up towards a digital invoice

In 2020, 90% of our customers switched to e-invoicing.
What about you?

Activate e-invoicing
UP towards a sustainable future

To help companies, cities, municipalities, and governments use energy as efficiently and sustainably as possible. That’s our mission.

UP towards your own energy
UP towards your own energy
Produce your own energy locally using solar panels or a small wind turbine.
UP towards a lower invoice
UP towards a lower invoice
Save on your invoice by using your energy more efficiently.
UP towards less CO2
UP towards less CO2
Choose a greener fleet with your own charging stations.
UP towards more comfort
UP towards more comfort
Increase your safety and comfort by using innovative technology.
Customer Service

You have a specific question?
We are happy to help you by providing some useful links and frequently asked questions.


Can't find an answer to your question?
Ask your question online using the contact form for businesses. Our team will respond to your query within five working days.

Frequently asked questions

Still have questions? Find your answer among our frequently asked questions.

Where can I find a duplicate of my bill?

You can find an overview of your bills online in the Energy Bill application in your Customer Area. You can view and download your outstanding and paid bills.

How do I log in to the Customer Area?

If you already have an active account, you can use our login page for companies and public institutions.

No account yet?
Create your account online.

My business is moving premises. What do I need to do?

When moving to a new premises or when leaving your old premises an energy transfer document should be filled in together with the previous user or new occupant. Both parties must sign the document.

The energy transfer document is the only valid proof of the correct meter readings. You can find the forms and our contact details here.

If there is no new occupant and the meters need to be closed, you should contact your distribution system operator (DSO) to arrange for someone to come and switch off the meters. We will draw up the final invoice after receiving the validated meter data from your DSO.It's best to do this before you leave. ENGIE will draw up the final invoice after receiving the validated meter data from your DSO.
Didn't find your answer? View all questions and answers.

Useful links

Customer service

© Electrabel sa Sitemap Terms of use Privacy policy Suppliers Policy of cookies
FR NL EN
We respect your privacy

ENGIE uses cookies on its website to guarantee the proper functioning thereof, to personalize it based on your interests and to optimize your surfing experience. Certains cookies allow to personalize our publicity messages through online banners or direct messages. Certians partners of ENGIE may also place cookies on our website in order to personalize the publicity that is shown to you online.

For more information on our use of cookies you can consult our cookie policy here en our Privacy policy hier. Click on "Accept" to accept all cookies and directly continue to our website or click on “Managing your cookies” to refuse all cookies (except functional) in order to adapt your preferences.

List of all cookies Managing your cookies
This banner registers anonymous statistics. If you do not want to participate, please click here.
Thank you
All cookies are disabled by default except functional cookies that are mandatory. After you have made your choice, please click on "Save and exit".
Use of cookies
ENGIE uses cookies on its website to guarantee the proper functioning thereof and to know your preferences and interests to enable us to optimize your surfing experience. We also personalize our website and certain websites of our partners, based on your interests. For more information on our use of cookies you can consult our cookie policy here.
Functional cookies
Cookies that are necessary for our websites and apps to work properly. These cookies are needed, for example, to allow you to log in to the customer area or to remember your language choice. These cookies cannot be desactivated.
Analytical cookies
Cookies that collect information about how visitors use our websites and apps (pages visited, average length of visit, …) to improve the operation thereof, to adapt the content to the visitors’ needs and to optimize your surfing experience.
Comfort cookies
Cookies to increase your surfing comfort and to provide you with a more personalised surfing experience, for example, by reorganizing the content of a page or by prefilling certain information in a form.
Commercial and social media cookies
Cookies that collect information about your surfing behaviour in order to offer you advertising or content tailored to your own interests, on our websites and apps, but also outside them via banners or via direct messages (for example via e-mail, sms, post,…). These may also include third-party cookies to improve the content and operation of our website and apps, or to monitor and optimise ENGIE banners on other websites or apps. These cookies also allow you to share the content of our websites and apps with other people via social media.
Cookies Privacy