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We are entering a new phase in this exceptional period. Companies are gradually restarting and ENGIE obviously guarantees the production and supply of electricity and gas, as well as the continuity of its services. All this in strict compliance with security conditions. Here you will find the answers to the questions that currently preoccupy our customers. We are at your entire disposal should you have any specific questions.
An offer for your company?
Request an energy offer tailored to your company or public institution online.
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Electricity, gas and energy services
for companies

My bills

My bills

Consult and download the bills of your company online in your customer area.

Consult

My consumption

My consumption

Monitor the energy consumption of your company through Energy Manager Business in your customer area.

Consult

Daily quotations

Daily quotations

Consult the daily market quotations of the forward price for electricity and gas in Belgium and other European countries.

Consult

Contact us

Contact us

Submit your question through the contact form. Our employees will contact you as soon as possible.

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Discover our products and services
We supply electricity and natural gas and support you in optimizing your contract. We help you to consume safe and less, in producing green energy and in more sustainable transport.
Reliable installation
Improve the safety of your staff and the reliability of your electrical installations for a high-quality power supply.
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Save on your energy
Discover how targeted energy measures can considerably decrease your invoice and increase the performance and lifecycle of your installations.
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Electricity and natural gas

Different types of contracts corresponding to your needs and professional advice tailored to each company.

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Solar and wind energy
Would you like to produce your own green energy? We support you with advice and solutions to implement your project.
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Electrical vehicles

You need advice on your sustainable mobility project? On the purchase and installation of charging stations? We will guide you through the world of electric mobility.

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Prepare your business for the future?
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Solar and wind energy
Supply insurance and security
Energy efficiency
Electric vehicles
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Discover the financial supports available!
Download our updated financial guide
Do you want to invest in green energy and speed up your company's energy transition? How will you finance it?
Download the publication
Discover our electrical safety trainings
BA5 and high voltage maneuvers
50% theory and 50% practical exercises on a wide variety of materials, in unique training centers in Belgium!
More information
UP towards a digital invoice!

As from 2020 we will completely switch to e-invoicing.

Activate e-invoicing
Did you know ENGIE also offers
other services?
ENGIE Cofely
Your partner for the exploitation and maintenance of technical installations, energy performance and efficiency and integrated Facility Management.
Discover ENGIE Cofely
ENGIE Axima
Your partner in HVAC, cooling techniques and fire fighting systems for commercial and industrial customers.
Discover ENGIE Axima
ENGIE Fabricom
Your partner for multitechnical installations and services in different markets : infrastructure, buildings, industry, distribution networks and energy.
Discover ENGIE Fabricom
UP towards a sustainable future

To help companies, cities, municipalities, and governments use energy as efficiently and sustainably as possible. That’s our mission.

UP towards your own energy
UP towards your own energy
Produce your own energy locally using solar panels or a small wind turbine.
UP towards a lower invoice
UP towards a lower invoice
Save on your invoice by using your energy more efficiently.
UP towards less CO2
UP towards less CO2
Choose a greener fleet with your own charging stations.
UP towards more comfort
UP towards more comfort
Increase your safety and comfort by using innovative technology.
Customer Service

You have a specific question?
We are happy to help you by providing some useful links and frequently asked questions.


Can't find an answer to your question?
Ask your question online using the contact form for businesses. Our team will respond to your query within five working days.

Frequently asked questions

Still have questions? Find your answer among our frequently asked questions.

Where can I find a duplicate of my bill?

You can find an overview of your bills online in the Energy Bill application in your Customer Area. You can view and download your outstanding and paid bills.

How do I log in to the Customer Area?

If you already have an active account, you can use our login page for companies and public institutions.

No account yet?
Create your account online.

My business is moving premises. What do I need to do?

When moving to a new premises or when leaving your old premises an energy transfer document should be filled in together with the previous user or new occupant. Both parties must sign the document.

The energy transfer document is the only valid proof of the correct meter readings. You can find the forms and our contact details here.

If there is no new occupant and the meters need to be closed, you should contact your distribution system operator (DSO) to arrange for someone to come and switch off the meters. We will draw up the final invoice after receiving the validated meter data from your DSO.It's best to do this before you leave. ENGIE will draw up the final invoice after receiving the validated meter data from your DSO.
Didn't find your answer? View all questions and answers.

Your partner for the supply of electricity and natural gas, and energy services related to sustainable mobility, green energy production and optimization of your contract.

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A unique point of contact in the field of design, installation and maintenance of all your multi-technical installations and services. ENGIE Solutions contributes to optimizing the operational and energy efficiency of cities, infrastructures, industries and buildings.
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Useful links

Customer service

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