Do you have a question about the components of your business or public institution's bill?
We're here to help! Below you'll find an overview of the most frequently asked questions about bill components.
This banner registers anonymous statistics. If you do not want to participate, please
All cookies are disabled by default except functional cookies that are mandatory. After you have made your choice, please click on "Save and exit".
Cookies that are necessary for our websites and apps to work properly. These cookies are needed, for example, to allow you to log in to the customer area or to remember your language choice. These cookies cannot be desactivated.
Cookies that collect information about how visitors use our websites and apps (pages visited, average length of visit, …) to improve the operation thereof, to adapt the content to the visitors’ needs and to optimize your surfing experience.
Cookies to increase your surfing comfort and to provide you with a more personalised surfing experience, for example, by reorganizing the content of a page or by prefilling certain information in a form.
Commercial and social media cookies
Cookies that collect information about your surfing behaviour in order to offer you advertising or content tailored to your own interests, on our websites and apps, but also outside them via banners or via direct messages (for example via e-mail, sms, post,…). These may also include third-party cookies to improve the content and operation of our website and apps, or to monitor and optimise ENGIE banners on other websites or apps. These cookies also allow you to share the content of our websites and apps with other people via social media.