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Contact & FAQ for companies

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Frequently asked questions
Find your answer among our frequently asked questions, devided per category.

New network tariffs in Flanders for electricity as from 2023

In order to keep the electricity network in Flanders stable and reliable in the future, the energy regulator VREG will introduce new network tariffs as from the 1st of January 2023 for the distribution and transport costs of electricity.
 

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Bills and payments

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Contact information
Small company
High-voltage cabin: NO
AND Annual expense < € 10.000
OR Yearly consumption
     - Electricity < 50 MWh
     - Gas < 100 MWh

By phone (078 78 20 20)
      Mo-Fr: 8h00 - 20h00
      Sa: 9h00 - 13h00
      *Zone rate

Large company
High-voltage cabin: YES
AND Annual expense > € 10.000
OR Yearly consumption
     - Electricity > 50 MWh
     - Gas > 100 MWh
URGENCY
NUMBERS
Gas odour or leak?
URGENCY
NUMBERS
Gas odour or leak?
URGENCY
NUMBERS
Gas odour or leak?
URGENCY
NUMBERS
Gas odour or leak?
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